Privacy Policy

Personpilot takes privacy very seriously. The platform is accessible through the app.personpilot.com domain name and the related app is provided by Personpilot ApS, a Danish entity with a registered address at Skovvej 30, 5690 Tommerup, Denmark.

Contact details

If you have any questions or requests regarding this privacy policy or how we handle your data more generally, then please get in touch with us through support@personpilot.com

How we collect your information

We collect your information whenever users interact with us, our site or our partners such as when a user creates and/or uses an account on Personpilot. Additionally, we look at how visitors to personpilot.com interact with the site in order to gain insights into how to improve our own user experience. We collect information when:

A user uses the Personpilot platform’s service;
A user contacts us directly through email, phone, post, or message functions;
A user browses and interacts with personpilot.com, and other subdomains to personpilot.com

What information we collect

Personpilot stores and processes personal data submitted by users, such as but not limited to: user’s name, e-mail, gender, date of birth and occupation. Users should be aware that they are responsible for the content provided during their use of Personpilot. Personpilot will not process personal data for purposes or by other means than as instructed by the Terms of service, or as otherwise necessary to provide the services.

In order to provide services to our clients, Personpilot collects certain types of data from our clients. Further, clients may collect or request information from users when utilising the services, subject to the Terms of service entered into between Personpilot and all clients.

Use of information

Personpilot will only process information about users if there is a lawful basis for doing so and if there is a specific reason to do so; this cannot be done without processing user data. These lawful bases are: to generate insights from the collected feedback that help Personpilot to improve products or services; if we need to process user information in order to provide users with the service they have requested or to enter into a contract; we have user’s consent; we have other legitimate reason for processing user data, or we are under a legal obligation to do so.

We have a legal obligation for the processing of selected personal data as required by Danish law and International law:

To prevent and detect fraud, money laundering and other financial crimes;
To comply with any legal or regulatory obligation that may be relevant to us.
Segmentation of participants into groups based on pre-existing conditions required by specific clients.
Where a user has given us the consent to do so we may process select personal data, this consent may be withdrawn according to the “Your Rights” section.

Personal data may also be processed for purposes related to the performance of a contract or if it is required to enter into a contract:

To enable us to provide users with access to the relevant parts of the sites;
Supply the services that users have requested;
Process and collect payments from users;
Contacting you regarding the services that users have requested from us.

Processing may also occur where we have a legitimate interest in doing so or where users have given us explicit consent.

Retention period

Personpilot will not retain user information for longer than we believe is necessary in order to provide users with our services. Each category of information that we collect is evaluated and retained as long as required in order to fulfil the purposes set out in the “Use of Information” section, in line with our legitimate interest or as is required by national regulation/law. For more details, relating to how long categories of user information are stored, please contact us through the details mentioned previously.

User rights

Users have the following rights in relation to our processing of their personal data as set out in the GDPR, if you wish to exercise any of these rights, contact support@personpilot.com. Below you can find a more thorough definition of the user rights.

The right to be informed. You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is provided by us through this document.
The right of access. You have the right to obtain access to your information that we are processing. This right can be exercised by requesting the information at the contact details listed above.
The right to rectification. You are permitted to have your information corrected if it is inaccurate or incomplete. You can request that we rectify any errors in the information that we hold by contacting us through the details listed above.
The right to erasure. More commonly known as “the right to be forgotten” allows you to request the deletion or removal of certain of the information that we hold about you if certain conditions are met (You can find out more about this by reading https://gdpr-info.eu/art-17-gdpr/). You can request that we erase your information that we hold by contacting us through the details listed above.
The right to restrict processing. You have the right to stop further use of your information. When processing is restricted, we can still store your information, but will not use it further.
The right to data portability. You have the right to obtain your personal information in an accessible and transferrable format so that you can re-use it for your own purposes with another controller.
The right to lodge a complaint. You have the right to lodge a complaint about the way we handle or process your information with the national data protection authority.
The right to withdraw consent. If you have given your consent to anything we do with your information (i.e. we rely on consent as a legal basis for processing your information), you have the right to withdraw that consent at any time. You can do this by contacting us (see Contact Details). Withdrawing consent will not however make unlawful our use of your information while consent had been apparent.
The right to object to processing. You have the right to object to certain types of processing, including processing for direct marketing and profiling based on your personal situation.

How we keep it secure

We have security measures in place to help protect against unauthorised access to personally identifiable information under our control. We utilise both online and offline security methods, including firewalls, passwords and restricted physical access to the places where your information is stored to help protect personally identifiable information. Our team is trained to comply with our security procedures, and our security procedures are regularly reviewed and revised as we deem necessary.

Cookies

Personpilot.com uses a number of cookies on the sites in order to enhance the experience of the end-user as is common on the majority of professional websites.

Disclosure of information

Personpilot is the data controller for personal data and will as a starting point not disclose personal data to a third party unless to service providers and joint data controllers, who undertake work on behalf of or with Personpilot.

Other provisions

Users’ use of the Personpilot platform, website and related services indicates an acceptance of the terms of the Privacy Policy. We reserve the right to update or amend this Privacy Policy at any time. We will post any revised version of this Privacy Policy on our website, and we encourage users to refer back to it on a regular basis. The changes contained in any such revised version of this Privacy Policy will be effective from the time such revised version is posted unless otherwise specifically stated therein.

This Privacy Policy does not create or confer upon any individual any rights, or impose upon Personpilot any rights or obligations outside of, or in addition to, any rights or obligations imposed by the privacy laws of such individual’s jurisdiction, as applicable. Privacy legislation or an individual’s right to privacy may differ from one jurisdiction to another. The rights and obligations described in this Privacy Policy may not apply to all individuals or in all jurisdictions. Should there be, in a specific case, any inconsistency between this Privacy Policy and the applicable privacy laws of such individual’s jurisdiction, this Privacy Policy shall be interpreted, in respect of that case, to give effect to, and comply with, such privacy laws.

‍For further information on this Privacy Policy, to access personal information, or to exercise any other rights, please contact The Data Protection Officer at Personpilot:

‍Email: support@personpilot.com

Last updated: 1^st April, 2023

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